Just do small clarification about " it is common in the industry for a Core to be returned for cash. " - how they handle this Core? I think the "sell core" is 1 item and "refund core" is another, right? And to receive "sell core" for "refund core" we need to do "some transformation" => it is very easy - we have 2 items which we must to handle =>we have standard Inventory setup and, possible, production procedure (or written BOM|item "reclassification procedure" - it depends on what Customer do physically for this process).
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